/ WHAT.THE.F.A.Q?
QUESTIONS & ANSWERS
HOW DO I ORDER THE RIGHT SIZE?
NOT SURE WHICH SIZE TO PICK?
✔ CHECK THE SIZE CHART ON THE PRODUCT PAGE INSIDE THE PRODUCT IMAGE GALLERY.
✔ COMPARE MEASUREMENTS TO A WELL-FITTING SHIRT OR SWEATER FROM YOUR PERSONAL WARDROBE.
✔ STILL UNSURE? ORDER ONE SIZE UP FOR A MORE RELAXED FIT.
B!NKY PRODUCTS FIT GUIDE:
✔ T-SHIRTS – REGULAR FIT, NOT TOO TIGHT, NOT TOO LOOSE.
✔ SWEATERS – NORMAL FIT, COMFY YET STYLISH. ORDER ONE SIZE UP FOR A MORE RELAXED FIT.
✔ HOODIES – NORMAL FIT, COMFY YET STYLISH. ORDER ONE SIZE UP FOR A MORE RELAXED FIT.
WHAT IS THE DELIVERY TIME FOR MY ORDER?
WE DON’T PRODUCE IN BULK. EACH ITEM IS PRODUCED WHEN YOU ORDER IT. THIS PROCESS TAKES AN AVERAGE OF 5 TO 6 BUSINESS DAYS, DEPENDING ON DEMAND.
ONCE YOUR ORDER HAS SHIPPED, YOU’LL RECEIVE A TRACKING CODE SO YOU CAN FOLLOW YOUR PACKAGE RIGHT TO YOUR DOORSTEP.
BE SURE TO CHECK YOUR SPAM FOLDER, AS OUR EMAILS SOMETIMES END UP THERE BY MISTAKE.
DO I HAVE TO PAY FOR SHIPPING?
NO. SHIPPING IS ALWAYS FREE. WHETHER YOU ORDER ONE ITEM OR AN ENTIRE WARDROBE REFRESH, YOU’LL NEVER PAY EXTRA FOR SHIPPING.
WHAT PAYMENT METHODS DO YOU ACCEPT?
YOU CAN PAY SAFELY AND QUICKLY USING:
💳 CREDIT CARD – VISA, MASTERCARD, MAESTRO & AMERICAN EXPRESS
🏦 IDEAL – AVAILABLE FOR CUSTOMERS IN THE NETHERLANDS ONLY.
📱 APPLE PAY & GOOGLE PAY – FAST AND EASY MOBILE PAYMENTS
💸 PAYPAL – SECURE PAYMENTS VIA YOUR PAYPAL ACCOUNT
🚀 SHOP PAY – SAVE YOUR DETAILS AND CHECK OUT EVEN FASTER.
HOW DO I TAKE CARE OF MY B!NKY GARMENT?
HOW TO KEEP YOUR B!NKY ITEM IN TOP SHAPE?
FOLLOW THESE EASY CARE TIPS:
✅ BEFORE WASHING – TURN INSIDE OUT, WASH AT MAX 30°C (86°F), AND AVOID FABRIC SOFTENER OR BLEACH
✅ DRYING – SKIP THE DRYER! AIR DRY ON A RACK OR HANGER.
✅ IRONING – NEVER IRON DIRECTLY ON THE PRINT! TURN INSIDE OUT BEFORE IRONING.
✅ FIRST WASH? SOAK IN COLD WATER TO ENHANCE COLOR RETENTION.
CAN I RETURN MY ORDER?
YES! YOU HAVE 14 DAYS FROM THE DATE OF DELIVERY TO RETURN YOUR ORDER.
SIMPLY SEND AN EMAIL TO INFO@BINKYCOMFYWEAR.COM WITH YOUR ORDER NUMBER, AND WE’LL HELP YOU OUT ASAP.
WHEN CAN I NOT RETURN AN ITEM?
RETURNS ARE ONLY ACCEPTED IF THE ITEM IS UNWORN AND UNWASHED.
❌ NO WORN OR WASHED CLOTHING
❌ NO DAMAGED ITEMS PLEASE RETURN EVERYTHING IN ITS ORIGINAL PACKAGING, WITH ALL LABELS ATTACHED.
SPECIAL ORDER OR CUSTOM DESIGN?
NEED A BULK OR SPECIAL ORDER FOR YOUR CREW, BUSINESS, OR CLUB?
GOT A KILLER IDEA FOR A CUSTOM DESIGN?
EMAIL US AT: INFO@BINKYCOMFYWEAR.COM
OR REACH OUT VIA
INSTAGRAM@BINKYCOMFY
WE’D LOVE TO COLLABORATE!
FREE SHIPPING
SHIPPING IS ALWAYS INCLUDED
SECURE PAYMENT
YOUR PAYMENTS ARE SAFE WITH US
TRACK & TRACE
FOLLOW YOUR ORDER
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SAALBACH ISN'T A VACATION, IT'S SURVIVAL. THIS SWEATER IS FOR THE LEGENDS OF THE BAR, NOT THE SLOPES. WEAR THE PAST. OWN THE FUTURE!
